Monthly Archives: September 2019

No accounting for insurance?

Insurance accounting is not for the uninitiated. But with the right introduction it needed’t present major issues. Getting that right introduction is where Searchlight comes in. Our’s one-day interactive workshop on Insurance Accounting tells you everything you need to know … Continue reading

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Liability insurance: mind the gaps.

The name may be a mouthful, but our workshop on Liabilities (Understanding the relationship between PI, D&O and General Liabilities and recognising gaps in cover) is one of the most helpful,  instructive and in-demand one-day workshops we offer. Ideally suited … Continue reading

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Could your staff be better at building customer relationships?

Customer relationships need working at. No two customers are the same. Each and every one of them is an individual with their own particular strengths and weaknesses, like and dislikes, soft spots and turnoffs. When it comes to building customer … Continue reading

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Learn how to evaluate training activities

Properly evaluating training takes a range skills. Our introduction to training evaluation workshop equips those who attend with a purpose-designed framework for planning a learning and development evaluation programme. It also trains delegates to apply this framework to creating a … Continue reading

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