Monthly Archives: August 2015

Anything we missed?

Two thirds of the way through, 2015 looks like being another good year for Searchlight Insurance Training, with demand for our services continuing to grow. Among the most popular workshops and requests for training we have received this year were: … Continue reading

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Taking coaching skills to the next level

Searchlight has launched a new two-day course called Coaching Conversations which aims to demonstrate the value that coaching skills can bring to any conversation at work and equip individuals with the skills and confidence to use these skills in everyday … Continue reading

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Hot topics this summer

Selling like hot cakes is probably the wrong analogy at this time of year (although with the pitiful excuse for a summer we’re having…), but you may be interested to know that Searchlight’s most requested insurance training workshops over recent months have … Continue reading

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A situation of delicacy

A harassed provincial middle manager is forced to confront difficult and sensitive issues when an employee’s life begins to fall apart. No, it’s not the scenario for a cooly understated subtitled film set in the outskirts and rural hinterland of … Continue reading

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The last word on insurance fraud

Searchlight’s advanced level workshop on insurance fraud is aimed squarely at insurance people who are are already proficient claims handlers, but who want to enhance their knowledge. The interactive one-day workshop provides a deeper level of insight probing into some … Continue reading

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Understanding the new regulatory regime for Consumer Credit

In line with the Government’s aim of bringing all business conduct regulation under a single authority, responsibility for regulating consumer credit passed from the Office of Fair Trading to the Financial Conduct Authority on 1 April last year. If you … Continue reading

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Dealing with squatters

Squatting in residential properties was made a criminal offence under Section 144 of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 .  Anyone caught squatting in a residential property can now be arrested and prosecuted in the magistrates courts, … Continue reading

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