Monthly Archives: March 2015

Treating customers riskily?

If you’re wondering how Treating Customers Fairly (TCF) regulations fit in with the FCA’s obsessive concern with Conduct Risk, you might want to know about a one-day interactive workshop currently offered by Searchlight Insurance Training entitled: Treating Customers Fairly (TCF) … Continue reading

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Les fais et fais-pas de client money

In honour of International Franglais week we present the following authentic Franglais version of a recent article on client money Restant sur le cote droite du regulator FCA est toujours tough pour les insurers et insurance brokers. Un des aspects … Continue reading

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Loop closing time

Which would be the number one priority for your business: good business practice or regulatory compliance? If you find that question hard to answer satisfactorily, the good news is that it’s a choice you shouldn’t often have to answer. Not … Continue reading

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Nature v nurture: what makes a leader?

Effective leadership requires, not just technical knowledge and understanding, not even the acquisition of a specific set of communicable skills. The best leaders also have qualities that are hard to define, let alone teach in a classroom setting. Qualities such … Continue reading

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Conduct Risk meets T&C

Poor culture and controls threaten the integrity of today’s insurance market. That is the stated view of the FCA. How can your organisation use training to mitigate the risk of your being cast as part of the problem? Searchlight’s one-day … Continue reading

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An introduction to construction insurance

As with any other insurance class, anyone dealing with construction insurance requires a degree of specialist knowledge. For those new to construction insurance, Searchlight Insurance Training’s dedicated one-day introductory level workshop provides the perfect point of departure. This highly interactive … Continue reading

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From OFT to FCA: what’s up with Consumer Credit Regulation these days?

On April Fool’s day last year responsibility for the regulation of Consumer Credit passed from the Office of Fair Trading to the FCA. The stated aim of HMG in making this change was to bring conduct of business regulation under … Continue reading

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