Monthly Archives: September 2014

Getting national-er by the day

The CII Broker Academy programme now offers training workshops in no fewer than 16 regions, with Cardiff the latest addition to the list. For details of our latest programme of UK-wide CII Broker Academy courses please click here to visit … Continue reading

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Missing the point on conduct risk?

When the FCA took over from the FSA as regulator of the insurance sector last year, chief executive Martin Wheatley stressed that it would be a very “different animal” from its predecessor. Specifically the new regulator, he said, would be more pre-emptively … Continue reading

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Someone’s having a bad day. Don’t let it be you!

Yes, we all accept the paramount importance of treating customers fairly, and being friendly while you’re doing that never hurts. But let’s face it, some customers don’t exactly make it easy. Perhaps they’re just having a bad day, but every … Continue reading

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Match funding still available for firms investing in leadership

If you are looking to develop and empower your leadership team, Searchlight offers access to match funding of up to £2,000 to fund recommended leadership and management training for any managers involved in the strategic direction of your business. Searchlight … Continue reading

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