Monthly Archives: February 2014

A sweet tasting slice of life for Searchlight

Searchlight Insurance Training recently completed its latest customer service survey and we are delighted to report that the findings were very encouraging. Further details will be unveiled in future posts, but for now here’s a snapshot of responses to the … Continue reading

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How not to PowerPoint

Some moderately entertaining observations on things not to do when using PowerPoint, from US software technician (partly) turned comedian Don McMillan, may be viewed (by those with access to the popular YouTube service) here. How we laughed. Lame and mildly … Continue reading

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How not to make a presentation

Now this IS funny. At first sight it looks like this guy is merely going to tell us what not to do. But it quickly becomes apparent that what he is actually doing is showing us what not to do. … Continue reading

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Crazy name, crazy gal!

Best known today as the slightly lop-sided face of QBE Video News, Bryony Flack-Crane has come a long way since her early appearances on The Day Today. To get an idea of the well-liked insurance news mouthpiece’s varied and exciting … Continue reading

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New regulations: new courses!

The huge range of insurance training workshops on regulatory and compliance topics on offer from Searchlight Insurance Training continues to grow. New for 2014 are all of the following: FCA regulation of insurance brokers Many of the risks remain the … Continue reading

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Long live professionalism!

The Aldermanbury Declaration may have passed on. Insurance Age’s one-year editorial focus on professionalism may have come to an end in December 2013. But the concept of professionalism remains alive and well in our industry is now thoroughly entrenched across … Continue reading

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A ‘real life’ conference call

Does this seem at all familiar to anyone? Click image to play video.

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